Paid IT Help Desk / End-User Support Intern

Paid IT Help Desk / End-User Support Intern
OmniSpear, Inc. is looking for an IT Help Desk/End-User Support Intern to provide superior phone & face-to-face support. As IT Help Desk Support, you will work primarily in Microsoft Windows 7/Server 2003/Server 2008/Server 2012 environments. You will work with the Network Administrator to maintain all Microsoft applications and monitor all systems and applications for uptime and availability.

Technical Requirements:
  • Knowledge of modern operating systems including Windows, MAC, Linux
  • Understanding of small business type networking devices including firewalls, routers, switches, etc.
  • Knowledge of Microsoft Office software.
  • Experienced with basic networking protocols. DHCP, DNS, etc.
  • Basic Understanding of IP addressing scheme and subnets.
  • Experience with basic PC hardware & software troubleshooting
Other Requirements:
Availability of 15 hours minimum per week
Minimum GPA of 3.0
Pursuing a degree in:
  • Computer Science
  • Computer Engineering
  • Information Systems
  • Management Information Systems
  • Informatics
Strong communication skills.
Strong written and oral skills.
Legally authorized to work in the US without sponsorship