The Client
Intellicasting provides a suite of web and mobile applications for the quick-service restaurant (QSR) industry. Their tools help owners and managers streamline scheduling, financial reporting, and driver reimbursement—allowing them to maximize profitability while minimizing time spent on daily operations.
The Challenge
Intellicasting had a strong foundation: a set of highly refined processes developed through years of restaurant ownership experience. However, the processes lacked a centralized method to distribute, were difficult to maintain, and were limited in scalability.
To transform their proven management tools into a subscription-based SaaS product, Intellicasting needed:
- A user-friendly web application accessible on any device
- A mobile app to support team communication and scheduling
- A robust user management system
- Secure data integrations with point-of-sale systems, third-party services, and payment processing
The Solution
Our team partnered closely with Intellicasting to translate their proven processes into a scalable, cloud-based SaaS platform. After in-depth discovery sessions, we designed and built a fully integrated web and mobile solution tailored to the fast-paced world of QSR management.
Key Deliverables
- Web-Based SaaS Application – Built on Laravel with a responsive design for accessibility across devices.
- Mobile App for iOS & Android – Real-time scheduling, alerts, and team communication.
- Centralized API – Supporting both web and mobile apps for easier development and maintenance.
- Enterprise-Grade Security – Including encryption, authentication, API tokens, and SSL.
- Cloud Infrastructure – A load-balanced, replicated database ensuring scalability and uptime.
Features Developed
- Performance Dashboard & Financial Reports – Interactive reporting with “what-if” scenario planning.
- Scheduling Platform – Employee scheduling, shift swaps, and labor target monitoring.
- Mileage Scout – A unique reimbursement calculator integrating with various data sources in real-time to come up with a fair reimbursement rate.
- Self-Service Onboarding – Free trials, tutorials, and automated sign-up flows.
- Admin Back-End – User management, billing, reporting, and integration to various marketing tools.
The Results
The new SaaS platform launched Intellicasting from a startup to a profitable subscription service with thousands of paid users. By transforming static spreadsheets into a dynamic software platform, Intellicasting unlocked:
- Customizable Solutions – Standalone or bundled offerings for different client needs.
- Scalability – Flexible permissions and user management for single or multi-unit restaurant groups.
- Operational Efficiency – Reduced onboarding time, automated data flows, and lower operating overhead.
- Fast ROI – Intellicasting quickly recouped its development investment and continues to grow its market share.
Conclusion
Through strategic design and development, we helped Intellicasting bring a modern SaaS solution to the quick-service restaurant industry. What began as a set of spreadsheets is now a scalable, profitable software platform that empowers restaurant operators nationwide.
What Our Clients Say About Us
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OmniSpear helped our company set up and configure, then migrate our websites onto new dedicated servers. They went above all expectations, working quickly and efficiently to accomplish this goal. During the whole process, every question or concern I had was addressed and answered with care and professionalism. I really cannot recommend OmniSpear enough.
Kat W.
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The best. OmniSpear provides the perfect blend of capabilities and cost consciousness. Big or small, they do it all. I've worked with them for decades and it has always been a great, consistent experience. My current project with them has involved UI, website, web app, multiplatform, and the full stack behind it all. From all aspects they really understand what it takes to make a project SUCCESSFUL and vest into it as concerned partners!
Scott A.
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Our business is centered around the application that OmniSpear built and on their ability to quickly respond when issues arise. OmniSpear has listened to the needs of our customer base and developed a user-friendly and reliable service that our customers use every single day, multiple times a day. When issues do arise, OmniSpear’s maintenance team is quick to respond and resolves the issue within hours.
Brian S.