Introduction
Sims-Lohman Fine Kitchens and Granite, headquartered in Cincinnati, Ohio, is one of the nation’s largest providers of kitchen cabinetry and countertops. Known for its one-stop shop model, Sims-Lohman serves builders, remodelers, interior designers, and architects with premium cabinetry and countertops on a large scale.
As the company expanded, its legacy terminal-based system and manual processes began to limit efficiency. To sustain growth, support acquisitions, and scale operations across multiple states, Sims-Lohman turned to OmniSpear to design and deliver a modern, scalable web application.
The Challenge
- Outdated Legacy Systems: Sims-Lohman’s proprietary database was difficult to maintain, slow to adapt, and risky for long-term scalability.
- Operational Bottlenecks: Manual workflows in warehousing, order entry, and distribution created inefficiencies and errors.
- Supplier Connectivity: Sims-Lohman needed seamless integrations with multiple national cabinetry suppliers to reduce delays and automate ordering.
- Accounting Integration: An outdated tech-stack, data structure, and disconnected systems created financial reporting inefficiencies, not allowing integration with the company's accounting and other back-end operations.
- Scalability Needs: With rapid expansion and acquisitions, Sims-Lohman needed technology to unify business processes across multiple regions.
OmniSpear’s Approach
OmniSpear partnered closely with Sims-Lohman leadership and staff to modernize the company’s digital backbone. The project rolled out in phased stages, ensuring minimal disruption to day-to-day operations.
Phase 1: Discovery & Strategy
- Mapped all existing, legacy functions and business processes.
- Designed a centralized API layer to connect the new web-based system with existing legacy systems as well as external supplier systems, and internal accounting workflows.
- Produced workflow maps, UI mockups, and a migration plan for a scalable web app.
Phase 2: Core Web Application Development
- Built a new relational database and a Web-Based UI for long-term scalability.
- Developed reusable infrastructure for order entry, customer management, warehouse workflows, and barcode systems.
- Integrated supplier APIs to automate electronic ordering and acknowledgments.
- Connected the web application to Sims-Lohman’s in-house accounting application to unify order, billing, and financial reporting.
- Delivered barcode scanning for receiving, storage, loading, and delivery, with mobile features including image capture and geo-stamped proof of delivery.
Phase 3: Rollout & Expansion
- Conducted real-time testing, training, and support to onboard teams across multiple locations.
- Expanded barcode automation to multiple product types in multiple warehouse locations.
- Provided a scalable infrastructure to quickly onboard acquisitions into Sims-Lohman’s operations.
The Results
Massive Operational Efficiency
- Barcode automation eliminated errors in warehousing and distribution.
- Supplier API integrations reduced order delays, eliminated manual entry, and improved supply chain visibility.
- Accounting system integration eliminated duplicate data entry, assisted reconciliations, and decision-making across the business.
- Mobile delivery tools reduced customer disputes and improved service with proof-of-delivery photos, and allowed real-time updates of when products were received and delivered.
Growth & Acquisitions
- Enabled Sims-Lohman to rapidly integrate multiple acquisitions, bringing new distribution centers and showrooms onto the platform with minimal downtime.
- Provided a scalable architecture that grew with the company as it expanded into new markets nationwide.
Market Leadership
- Sims-Lohman became one of the largest distributors of cabinetry and countertops in the nation, serving builders and designers at scale.
- The company grew into one of Cincinnati’s largest privately held businesses, powered by a modern digital backbone built by OmniSpear.
Conclusion
By replacing legacy systems with a scalable, barcode-enabled web application — complete with supplier API integrations and accounting system connectivity — OmniSpear helped Sims-Lohman transform into a national leader.
What began as a technology modernization effort became the engine of growth that allowed Sims-Lohman to expand its footprint, acquire competitors, and become one of the largest privately held companies in Cincinnati.
OmniSpear’s role: not just a development partner, but a growth enabler.